Privacy Policy

Throughout this page the terms “Katie Barton” or “us” or “we” or "our" refer to the owner of the website and “you” refers to the user or viewer of the website.

 

We are committed to protecting your personal information, it is your right. This Policy should let you know when and why we collect some of your personal information, as well as how we use it and how we keep it secure. This policy also sets out your right to request that we delete, update, transfer or provide you with access to your personal information.

 

  • Who can you contact if there are any issues or queries?

 

Katie Barton is the maker who runs and owns this homeware production company. If you have any queries about this Privacy Policy or want to exercise your rights set out in this Policy, please contact us by

contact@katiebartonceramics.com

 

or write to

 

KB Ceramics

25 Gladys Avenue

Peacehaven

East Sussex

BN10 8RN

 

  • When do we collect your information?

 

If you want to contact me for any reason that is the moment your data is collected. This may be through signing up to my mailing list, creating an account, using the contact form, purchasing a product, or emailing with an inquiry.

 

We also look at how our customers use the website using Google Analytics; this is so we can provide the best shopping experience on the site.

 

  • What do we collect?

 

We collect the following information

Contact information including name, company, email address and telephone number

 

Google Analytics -

Your country location

Duration of the visit

Pages you visited

 

  • What do we do with the information?

 

We use this information to improve our products and services

 

We may periodically send out promotional emails of new products, offers etc. which we feel may be of interest to you as the viewer/customer. If you want to unsubscribe anytime please click the link in the email or contact me on contact@katiebartonceramics.com

 

  • Why do we collect personal information?

 

Through Google analytics we use that information to help improve the layout and design of the website. We want to make sure this is an easy and enjoyable shopping experience and seeing the interactions helps us do this.

Providing personal information, we use this for new updates and events. Also when purchasing from our website we will need contact information to process your orders, returns and queries.

 

  • Security

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

  • Sharing your information

 

We will never share or sell any information collected by us to third parties.

 

  • How long do we keep personal information?

 

We keep your personal information as long as required or until you request otherwise. We are committed to keeping your personal information secure and take precautions to protect your information from loss and misuse.

 

 

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.